Commercial Excellence Manager GSA (m/f/i)
Job Description SummaryThe Manager Commercial Excellence (MCE) is responsible for developing, promoting and facilitating the quality, the value and the impacts of strategic and operational business data and information for BDX in GSA. The MCE is managing the Commercial Excellence Team and establishes excellence in business partnering via the team members. The MCE establishes and maintains processes ensuring continuous improvement regarding sales force effectiveness and efficiency including but not limited to processes regarding pricing and profitability improvements, employee and customer bonus processes and sales force management via Salesforce.com.
The MCE is part of the Commercial Excellence Team CE reporting to the Director Commercial Excellence CE and also supports the General Manager CE with business analysis & project management in the implementation of growth initiatives, changes in Go-to-market models and all relevant decision making processes within the organization.
Main Tasks & Responsibilities
Develops and maintains a highly motivated and high performing team and establishes appropriate change management methods for managing the team within the BD matrix complexity as well as ensuring appropriate cross business support.
Develops the team via establishing first class business analytics-, planning- & monitoring tools to help accelerate growth
Provides strategic, operational and ad hoc analysis for business development matters
Manages, administrates and optimizes business reporting and reviewing processes, forecasts, budget planning and monitoring and also acts as a backup where required
Monitors and reports on key performance indicators (KPIs)
Cooperates with the General Manager and the BD leadership team to develop and implement best in class pricing strategies and tools to promote and achieve margin improvement targets
Supports sales management on sales planning, sales compensation, analytics for marketing and other relevant parts of the business to promote sales excellence and customer loyalty through suitable and effective measures and means including metrics development and management, sales results analysis, customer segmentation, targeting and coaching projects;
Manages and surveys the implementation, efficiency and compliance of “salesforce.com” cross Business units for the assigned region
Qualifications & Skills
Minimum 2-3 years experience in people management
Strong academic record with ideally a master degree or equivalent in economics, business economics, finance;
Experience of financial principles (P&L management, pricing, budgeting, analytics);
Experience with sales force effectiveness;
Strong finance and project management background;
Excellent presentation and presentation preparation skills;
Informal influencing and management skills, managerial courage;
Good communication and interpersonal skills;
Advanced excel skills
Capable of working well autonomously and via teams, partially with teams in remote locations;
Demonstrates a high degree of self-motivation, target orientation and a drive to achieve results combined with strong commercial and financial understanding;
Fluency in English & German (spoken and written) other language skills are an advantage;
A professional challenge in a highly motivated team, a global environment and with long-term perspectives. A familiar working atmosphere in an innovative environment where your opinion matters. Diversity characterizes our corporate culture and we are convinced that it makes us a stronger team. We value each person as an individual with their abilities and needs. In this sense, we welcome applicants who wish to work part-time, people with severe disabilities and applicants of any gender.
To ensure the safety of our associates, BD supports remote work where possible. This position is based in the listed location, but is temporarily remote-based due to Covid-19. We are continuing to monitor the situation and follow local governmental guidance to advise when is the right time and safe for our associates to return to their BD work location.
Primary Work LocationDEU Heidelberg - Tullastrasse
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