Job ID R-362497 Date posted 18/03/2020 BACK TO SEARCH RESULTS Apply

Technical Service Administrator

Job Description Summary

Job Description

As a member of Centralized Technical Service Office, Technical Service Administrator supports European Technical Service organization to deliver best in class technical support of Life Sciences instruments portfolio, create an excellent customer experience and drive field service efficiency.

In the role of Technical Service Administrator you will be responsible for proactively delivering on business goals related to the following tasks, in cooperation with associates from across the European and Global organization:

  • Spare part order management
  • Spare part reverse logistics
  • Inventory cycle count
  • Internal iOS app maintenance
  • Instrument depot repair coordination
  • Product master data maintenance
  • Reporting on performance and efficiency of the business processes owned by the team
  • Contributing to and leading projects assigned by the leadership

Skills and capabilities of a successful candidate:

  • Be a team player, prepared to work in a permanently changing environment where roles are defined in relation to the objectives
  • Makes a distinction between relevant and less relevant information and can prioritize the right actions
  • Prepared to take ownership and to make a difference
  • Is result-oriented
  • Acts timely and appropriately
  • Shows excellent communication skills
  • Fluent command of English, written and spoken
  • Experience in Technical Service or other Shared Services will be a plus

You can look forward to working in an international company, first-in-class in its business area, great benefit package (e.g. health insurance, medical care, lunch vouchers, sport /entertainment bonus), friendly work environment and healthy oriented culture (healthy food, sport activities, participation in pro-health actions and events, charity initiatives). You might expect to work in new, modern offices in the city center developed to work and live healthy lives and competitive compensation and motivation system as it is a great opportunity for professional growth - challenging and rewarding work with a dynamic, international team.

Interested in a career with BD, but this position doesn’t fit your skills and experience? Join our external EMEA Talent Community here:

Primary Work Location

POL Wroclaw - Legnicka

Additional Locations

Work Shift


Working in


Take a look at the map to see what's nearby.

Working in


Take a look at the map to see what's nearby.

to a friend

of CEO

"I like being able to make a difference. Working at BD is an opportunity where the products save lives every day."
Current Employee - Anonymous, Limerick

Don’t miss out

Make sure you see the best job for you when it becomes available. Sign up for job alerts today.

Interested inSelect a job category from the list of options. Search for a location and select one from the list of suggestions. Finally, click “Add” to create your job alert.

Join our talent pool

Upload your CV to help our recruiters match you to the right job. They’ll be in touch if they find a good fit.